I got my Bedale, my first Barbour jacket, about four or five years ago. I picked it up from Ebay for something like $40. Back then, J. Crew hadn't discovered them, so there wasn't as much competition on Ebay. While having been previously worn, it was in really good shape.
Over the years it has been my go-to jacket as the shorter size makes it easier to wear. I think I reproofed it myself one time in those years, but should have done it more often. In the meantime, it has developed some holes in the sleeves, one of which has turned into an inch and a half long tear. Being paranoid that my sleeve would get snagged on something and the whole thing would tear off, I finally decided to bite the bullet and ship it off to be repaired and reproofed.
Clearly in need of a little TLC.
I know that most people choose to send it back to Barbour's shop to have these things done, but after hearing stories about of month-plus long turn-around times in the fall, I decided to give Green Mountain Reproofing a shot. They are a family-owned business based in Vermont, and they're actually a few dollars cheaper on their reproofing than Barbour. I got in touch with owner Ken Bissonette about repairs, and he said to go ahead and mail it to them and they would send me a quote, and then I could mail them a check if that sounded good. I shipped my jacket off on Saturday, so hopefully I should be receiving that quote soon, and should be getting my jacket back in a couple of weeks. I will post an update when I get it back.